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Setting up a Faxbox

    Step 1: From the SmartPBX toolbar, select Users.

    Step 2: Once you’re in the Users tab, click on the specific user’s User Features.



Step 3: Once you’re in the User Features tab, click on Faxbox.



Step 4: Once you’re in the Faxbox tab, select a dedicated phone number for receiving fax. Your SMTP email address will be auto-generated automatically after entering a Faxbox number. Please note that this number must be a spare or unused number. Once enabled, this will become your dedicated faxbox number.



Step 5: You are all set up and want to send a fax.

Email should be:

From: fax.to.number@smtp.email.address.com (must match email of user that fax box is configured on)

to: <fax.to.number>@f2f04e25.fax.smart-sip.com

All attachments MUST be sent in a pdf or tiff format.


Step 6: A couple of additional notes:

  • The “from” email address MUST match the user’s email address that is configured in fax box. Each SMTP email address is unique to your user.
  • The fax number is where you will receive fax.
  • Only the attachments are sent, and therefore nothing in the body of your email will be included.

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