Setting up a Faxbox
Step 1: From the SmartPBX toolbar, select Users.
Step 2: Once you’re in the Users tab, click on the specific user’s User Features.
Step 3: Once you’re in the User Features tab, click on Faxbox.
Step 4: Once you’re in the Faxbox tab, select a dedicated phone number for receiving fax. Your SMTP email address will be auto-generated automatically after entering a Faxbox number. Please note that this number must be a spare or unused number. Once enabled, this will become your dedicated faxbox number.
Step 5: You are all set up and want to send a fax.
Email should be:
From: email@example.com (must match email of user that fax box is configured on)
All attachments MUST be sent in a pdf or tiff format.
Step 6: A couple of additional notes:
- The “from” email address MUST match the user’s email address that is configured in fax box. Each SMTP email address is unique to your user.
- The fax number is where you will receive fax.
- Only the attachments are sent, and therefore nothing in the body of your email will be included.